Sir, from a practitioner's perspective, this isn't AI but the most basic automated response. It's mainly because the competition is too fierce; a part-time weekend temporary human customer service agent isn't necessarily more expensive than AI, and the store isn't willing to hire one either 😅

LongPort - 京城Z先生
京城Z先生

Nowadays, AI is being used everywhere to reduce costs and increase efficiency, but in the end, it's highly likely to backfire.

The copyright of this article belongs to the original author/organization.

The views expressed herein are solely those of the author and do not reflect the stance of the platform. The content is intended for investment reference purposes only and shall not be considered as investment advice. Please contact us if you have any questions or suggestions regarding the content services provided by the platform.